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911 Doc Prep primary goal is to meet the needs of our customers in the most professional and efficient way possible. We want you to be satisfied with our service, so it will be our pleasure to answer any questions you may have or to help you with any filings that may be required to get your business started. Our customer service team is made up of dedicated business representatives with one goal – to meet each client’s needs in a friendly, caring, and efficient manner. If we do not meet this goal, we will refund back to you 100% of the 911 Doc Prep fees that you paid.
If you feel there was a problem with the service you received, please contact us at firstname.lastname@example.org or1-877-777-0450. A customer service representative will be happy to make every effort to resolve the issue to your satisfaction. If the issue should ever involve a filing error made by 911 Doc Prep, we will be happy to make the needed corrections as quickly as possible at no additional cost to you.
If for any reason you decide that you want a refund, all such requests must be submitted according to the 911 Doc Prep Terms of Service. Your refund will be issued in the same form that it was received. Please note only 911 Doc Prep fees are refundable; all government, state, and third-party fees involved in your filing services are non-refundable. We do not take the opportunity to serve you for granted. Thank you for choosing 911 Doc Prep and allowing us to help you with all of your business filing needs.